At The Wedding Stack we take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services. Please read this policy carefully before using The Wedding Stack.

By using The Wedding Stack you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy please do not use our platform.

This Privacy Policy applies to all users of The Wedding Stack including couples browsing the platform, vendors listed on the platform, and any other visitors to our website at TheWeddingStack.ca.

1. Who We Are

The Wedding Stack is a wedding vendor directory and marketplace connecting engaged couples with wedding businesses in their area. We operate the website at TheWeddingStack.ca and all associated pages and services.

For the purposes of applicable data protection laws, The Wedding Stack is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data please contact us at:

• Email: info@theweddingstack.ca
• Website: TheWeddingStack.ca/contact

2. Information We Collect

2.1 Information You Give Us

We collect information you provide directly to us including when you:

• Create an account or claim a listing — name, email address, password, business name and contact details.
• Submit or update a vendor listing — business name, address, phone number, website, description, photos, pricing and services offered.
• Send an enquiry to a vendor — your name, email address, wedding date and message content.
• Submit a review — your name, wedding details and review content.
• Subscribe to our newsletter — your email address and name.
• Contact us directly — your name, email address and the content of your message.
• Make a payment — billing information processed securely through Stripe. We do not store full payment card details.

2.2 Information We Collect Automatically

When you visit The Wedding Stack we automatically collect certain information about your device and how you use our platform including:

• Log data — your IP address, browser type and version, pages visited, time and date of visits, time spent on pages and referring URLs.
• Device information — the type of device you use, operating system and screen resolution.
• Usage data — how you interact with our platform including search terms, filters used, listings viewed and links clicked.
• Location data — your approximate location based on your IP address, used to show relevant local vendors. We do not collect precise GPS location without your explicit permission.
• Cookies and similar technologies — see Section 8 for full details on our cookie use.

2.3 Information From Third Parties

We may receive information about you from third parties including:

• Google Analytics — anonymised usage and traffic data to help us understand how people use our platform.
• Stripe — payment confirmation and transaction data.
• Public sources — for automatically generated vendor listings we may use publicly available business information from sources such as Google Maps, business directories and company websites.
• Social media platforms — if you connect your Instagram or other social media account to your vendor profile we receive the information you authorise through that connection.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• To create and manage your account.
• To display your vendor listing to couples searching the platform.
• To facilitate enquiries between couples and vendors.
• To process payments for Premium listings.
• To personalise your experience and show you relevant content and vendors.
• To improve the functionality, performance and content of our platform.
• To develop new features and services.

3.2 To Communicate With You

• To send you account-related emails such as registration confirmation, password resets and billing notifications.
• To send enquiry notifications to vendors when a couple contacts them through the platform.
• To send you our newsletter and marketing communications where you have opted in to receive them.
• To respond to your questions, comments and support requests.
• To notify you of changes to our platform, terms or policies.

3.3 For Safety and Legal Purposes

• To detect, prevent and address fraud, spam and other harmful or illegal activity.
• To enforce our Terms and Conditions and other policies.
• To comply with applicable legal obligations.
• To protect the rights, property and safety of The Wedding Stack, our users and the public.

3.4 Legal Basis for Processing

We process your personal information on the following legal bases:

• Contract — processing necessary to provide you with our services and fulfil our contractual obligations to you.
• Legitimate interests — processing necessary for our legitimate business interests such as improving our platform, preventing fraud and marketing our services, where these interests are not overridden by your rights.
• Consent — where you have given us explicit consent, such as to receive marketing emails. You may withdraw consent at any time.
• Legal obligation — where processing is necessary to comply with a legal obligation.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 With Other Users

• Vendor listing information — business name, location, description, photos, pricing and contact details that vendors add to their profiles are displayed publicly on the platform to couples and other visitors.
• Enquiries — when a couple sends an enquiry through the platform their name, email address, wedding date and message are shared with the vendor they are contacting.
• Reviews — reviews submitted by couples are displayed publicly on vendor profiles including the reviewer’s first name and wedding details they choose to share.

4.2 With Service Providers

We share information with trusted third party service providers who help us operate our platform including:

• Stripe — for payment processing. Stripe’s privacy policy is available at stripe.com/privacy.
• Google Analytics — for website analytics and usage insights.
• Google Maps — for location and mapping features.
• Email service providers — for sending transactional and marketing emails.
• Web hosting providers — for hosting our website and storing data.

All service providers are contractually required to keep your information confidential and use it only for the purposes for which we disclose it to them.

4.3 For Legal Reasons

We may disclose your information if we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation or legal process.
• Respond to requests from public or government authorities.
• Protect the rights, property or safety of The Wedding Stack, our users or the public.
• Detect, prevent or address fraud, security or technical issues.

4.4 Business Transfers

If The Wedding Stack is involved in a merger, acquisition, sale of assets or other business transaction, your personal information may be transferred as part of that transaction. We will notify you by email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and for other legitimate business purposes including:

• Account information — retained for the duration of your account and for a reasonable period after account deletion to resolve disputes and comply with legal obligations.
• Vendor listing information — retained while your listing is active. If you delete your listing or close your account your listing information will be removed within 30 days.
• Enquiry and communication data — retained for up to 2 years to help resolve disputes.
• Payment records — retained for up to 7 years as required for tax and accounting purposes.
• Analytics data — retained in anonymised or aggregated form for up to 26 months.

When we no longer need your personal information we will securely delete or anonymise it.

6. Your Privacy Rights

Depending on your location you may have the following rights regarding your personal information:

6.1 Access

You have the right to request a copy of the personal information we hold about you. We will respond to access requests within 30 days.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You can update most of your information directly through your account dashboard.

6.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as where it is no longer necessary for the purposes for which it was collected. Please note that we may retain certain information where we have a legal obligation to do so.

6.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of information you have disputed.

6.5 Portability

You have the right to receive your personal information in a structured, commonly used and machine-readable format and to have it transferred to another service provider where technically feasible.

6.6 Objection

You have the right to object to our processing of your personal information where we rely on legitimate interests as our legal basis for processing. You also have the right to opt out of marketing communications at any time.

6.7 Withdrawing Consent

Where we process your information based on your consent you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6.8 How to Exercise Your Rights

To exercise any of your privacy rights please contact us at info@theweddingstack.ca. We will respond within 30 days. We may need to verify your identity before processing your request. We will not charge a fee for reasonable requests but may charge a reasonable fee for manifestly unfounded or excessive requests.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or destruction. These measures include:

• SSL encryption for all data transmitted between your browser and our website.
• Secure password hashing — we never store passwords in plain text.
• Payment card data is processed entirely by Stripe and never stored on our servers.
• Regular security assessments and updates to our platform.
• Access controls limiting who within our team can access personal data.

However no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information we cannot guarantee its absolute security. If you believe your account has been compromised please contact us immediately at info@theweddingstack.ca.

In the event of a data breach that is likely to result in a risk to your rights and freedoms we will notify you and relevant authorities as required by applicable law.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.

8.2 Cookies We Use

The Wedding Stack uses the following types of cookies:

• Essential cookies — necessary for the website to function properly. These include session cookies that keep you logged in and remember your preferences. These cookies cannot be disabled.
• Analytics cookies — we use Google Analytics to understand how visitors use our website. These cookies collect anonymised information about page visits, time spent on site and how you arrived at our site. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
• Functional cookies — these remember your preferences such as your location or preferred view to improve your experience.
• Marketing cookies — where you have consented we may use cookies to show you relevant advertising on other websites. You can manage your marketing cookie preferences through our cookie consent tool.

8.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or be notified when new cookies are set. Please note that disabling certain cookies may affect the functionality of our website.

For more information about cookies and how to manage them visit allaboutcookies.org.

9. Children’s Privacy

The Wedding Stack is not directed at or intended for use by children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information please contact us at info@theweddingstack.ca and we will delete that information promptly.

10. International Data Transfers

The Wedding Stack is based in [Your Country]. If you are accessing our platform from outside [Your Country] please be aware that your information may be transferred to and processed in [Your Country] or other countries where our service providers operate.

Where we transfer personal information outside of your jurisdiction we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. This may include standard contractual clauses approved by relevant data protection authorities.

11. Third Party Websites and Services

Our platform may contain links to third party websites, social media platforms and services. This Privacy Policy applies only to The Wedding Stack. We are not responsible for the privacy practices of any third party website or service. We encourage you to review the privacy policies of any third party sites you visit.

Where vendors have connected their Instagram or other social media accounts to their The Wedding Stack profile, the display of that content is subject to the privacy policies of those platforms as well as any permissions you have granted to those platforms.

12. Automatically Generated Business Listings

The Wedding Stack may create listings for wedding businesses using publicly available information. This section explains how we handle the personal information of business owners and representatives in these circumstances.

The information used to create automatic listings — such as business name, address, phone number and website — is sourced from publicly available directories and platforms. This information is considered business contact information rather than sensitive personal data.

If you are a business owner and your business has been automatically listed on The Wedding Stack you have the following options:

• Claim your listing — verify your identity and take control of your profile to update information and add content.
• Request removal — contact us at info@theweddingstack.ca to have your listing removed from the platform. We will process removal requests within 5 business days.
• Request correction — if any automatically listed information is inaccurate contact us and we will correct it promptly.

13. Marketing Communications

Where you have opted in to receive marketing communications from The Wedding Stack we may send you emails about new features, tips for getting more from your listing, platform news and other information we think may be of interest to you.

You can opt out of marketing emails at any time by:

• Clicking the unsubscribe link in any marketing email we send you.
• Updating your communication preferences in your account dashboard.
• Contacting us at info@theweddingstack.ca.

Please note that even if you opt out of marketing communications we will still send you essential transactional emails related to your account such as payment confirmations, password resets and important service updates.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes we will notify you by:

• Posting a prominent notice on our website.
• Sending an email to the address associated with your account where appropriate.

The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically. Your continued use of The Wedding Stack after any changes to this policy constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information please contact us:

• Email: info@theweddingstack.ca
• Website: TheWeddingStack.ca/contact

We take all privacy concerns seriously and will respond to your enquiry within 30 days. If you are not satisfied with our response you may have the right to lodge a complaint with your local data protection authority.

The Wedding Stack — Connecting couples with their perfect wedding vendors

This Privacy Policy was last updated April 2026. Please check TheWeddingStack.ca/privacy for the latest version.